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To get more out of social media act like an anthropologist

August 26, 2016

There is something marketing managers seem to forget about the internet: it was made for people, not for companies and brands. As such, it offers managers a source of insight they never had — social listening.

Eavesdropping on consumers’ social-media chatter allows marketers to economically and regularly peer inside people’s lives as they are being lived, without introducing biases through direct interaction. Armed with traces of revealed opinions and behaviors, managers can at long last discover the manifestations and ripple effects of their actions on consumer behavior. Clear indications from marketing science underline how chatter affects sales, brand health, and even stock performance. Social listening competency will be critical to competitive advantage in the digital age.

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Editorial

Don’t be afraid to pray for yourself

By Steve Horn ALEXANDRIA, La. - In 1 Chronicles 4:9-10, in an otherwise mundane list of genealogy, we get these powerful two verses about an otherwise unknown man named Jabez. This mention is truly a great “pause” over a man named Jabez. The brief mention is about this one thing of prayer—specifically a prayer … Read More

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